FAQs

1. What is Second Snuggles?

Second Snuggles rescues pre-loved soft toys, refreshes them, and finds them new homes. Every soft toy has a story — and we’re here to make sure those stories live on.

2. Is this a charity?

No — Second Snuggles is a sustainable social enterprise. By giving soft toys a new value and a new story, we make sure they’re cherished, not discarded.

3. Why soft toys? 

Because soft toys aren’t just toys. They’re comforters, dream keepers, and adventure buddies. We believe they deserve a second snuggle, not a trip to landfill.

4. Where do the toys come from?

All of our toys are donated by families who want to see their beloved teddies continue their journey with someone new.

5. Are the toys safe and clean?

Yes! Every toy is carefully checked, cleaned, and repackaged with love before heading to their new home.

6. What do I get when I adopt a teddy?

A pre-loved friend with character, charm, and a story card to keep its adventures alive.